Privacy Policy

What This Policy Covers

This policy explains how HVAC Spangle handles information connected to this website and to phone calls with our office. We are a heating and cooling company based in Spangle, WA, and this site exists to describe our services and give you a number to call. There are no accounts to create, no online forms and no payments taken here.

Information Collected Automatically

Like nearly every website, ours runs on a server that keeps ordinary logs. When a page loads, the server may record your IP address, browser type, device type, the page you asked for, the page that sent you here and the time of the visit.

We use these logs to keep the site running, spot broken pages and notice unusual traffic. We do not use them to identify you by name.

Cookies and Basic Analytics

The site may set a small number of cookies for basic analytics, such as counting visits and seeing which pages people read most. That tells us whether, for example, our furnace repair page is useful or needs work. You can block or delete cookies in your browser settings, and the site will still work without them.

What You Share When You Call

Our phone line at (509) 512-1867 is the only way to reach us through this site. During a call you may choose to give us your name, address, phone number and details about your equipment, such as a furnace that is short cycling or an outdoor unit damaged in a storm.

We use that information to schedule a visit, prepare a quote, carry out the work and follow up on it. Share only what you are comfortable sharing; we will ask for what the job actually requires.

How Information Is Shared

We do not sell your information. We may share details only with the people who help us run the business, such as an equipment supplier when a part must be ordered for your home, or when the law requires it. Our hosting and analytics providers process site data on our behalf under their own policies.

Links and Outside Services

If this site points you to an outside resource, such as a utility rebate program, that website has its own privacy practices. We do not control them, so please read their policies before sharing anything there.

Changes and Questions

We may update this policy as the website or our practices change, and the current version will always be posted on this page. If you have a question about your information or want us to correct something you told us, a quick conversation at (509) 512-1867 lets us talk it through and fix the record.